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General Terms and Conditions



1. Introduction

1.1. These General Terms and Conditions (the “Agreement”) governs the entire relationship between you the Client and the Company.  

1.2. Before the Distance contract is concluded, the Client will be provided with the text of this Agreement electronically or in other durable format. If this is not reasonably possible, the Company will indicate, before the Distance contract is concluded, in what way this Agreement is available for Client`s review at the Company`s premises and that they will be sent free of charge to the Client, as soon as possible, at the Client`s request.

1.3. THE CLIENT IS OBLIGED TO CAREFULLY READ THIS AGREEMENT BEFORE ACCEPTING IT AND USING THE SERVICES OF THE COMPANY. THE CLIENT AGREES THAT HIS/HER USE OF THE SERVICES ACKNOWLEDGES THAT THE CLIENT HAS READ THIS AGREEMENT, UNDERSTOOD IT, AND AGREED TO BE BOUND BY IT.

1.4. The Client is also advised to read the answers to the “Frequently Asked Questions” which are published on our Website or Mobile app.


2. Definitions

2.1. Unless this Agreement provide otherwise, wherever used in this Agreement, including the introductory part, the following terms when capitalized shall have the following meanings:

(a) Agreement Agreement for providing Services and/or Goods concluded online by the Company and the Client.

(b) Client shall mean the user of the Company’s Services and/or the buyer of Goods as explained in these T&Cs 

(c) Company shall mean UAB "Perfect Wellness Solutions", company code 305585742, registered address at Lvivo str. 105A, Vilnius, Lithuania, office address at Antakalnio str. 17, LT-10312 Vilnius, Lithuania, e-mail: [email protected]  which is responsible for providing the subscription services and handling Client's inquires, including refunds chargebacks and  for the Services provided via the Website and Mobile app.

(d) Offer the offer to enter into this Agreement of Services and/or Goods provided by Company to the Client through the Website or Mobile app.

(e) Privacy Policy the privacy policy of the Company published on the Website or Mobile app.

(f) Services the Digital content provided by the Company to the Client as well as the accessibility to the Website or Mobile app, including information, text, images offered or provided there.

(g) Digital content individual digital meal, weight loss plans, digital books and/or other digital content sold from time to time online by the Company.

(h) Goods books and/or other products in physical form sold online by the Company.

(i) Distance contract a contract concluded between the Company and the Client within framework of system organized for the distance sale of Digital content and/or Goods.

(j) Website the website of the Company available at beyondbody.me.

(k) Mobile app the mobile application of the Company "Perfect Wellness Solutions: Beyond Body", that may be downloaded by the Client from App Store and/or Google Play. 


3. Submission of the Offer

3.1. The Company will provide the Client with a possibility of receiving an Offer.

3.2. The Client will be asked to provide certain information through before receiving the Offer by choosing provided options or typing requested details. The Client is obliged to provide current, correct and comprehensive information that is requested to be provided.

3.3. Upon submission of the information established in Section 3.2 of this Agreement, the Client will be provided with the Offer. The Offer will include information on the following:

3.3.1. payment amount for the relevant Services and/or Goods,

3.3.2. payment options: via credit card or other allowable payment form,

3.3.3. other information Company finds important to include in the Offer.

3.4. Accepting the Offer

3.4.1. The Client accepts the Offer once he/she ticks the box “I agree with the Terms & Conditions”. Once the Client agrees with the Terms & Conditions, the Client will be required to press the button “Submit secure payment”.

4. Distance contract

4.1. The Distance contract will be concluded at the moment when the Client accepts the Offer and as indicated in paragraph 3.4.1.

4.2. As the Client will accept the Offer electronically, the Company will confirm receipt of acceptance of the Offer electronically. In case the Client purchases Digital content, such will be provided to the Client`s e-mail address provided by the Client or on the Mobile app.

4.3. IN CASE THE AGREEMENT BETWEEN THE COMPANY AND THE CLIENT CONSISTS OF DIGITAL CONTENT WHICH IS NOT SUPPLIED ON A TANGIBLE MEDIUM OR OF GOODS MADE TO THE CONSUMER’S SPECIFICATIONS OR WHICH ARE CLEARLY PERSONALIZED THE CLIENT AGREES TO LOSE HIS/HER RIGHT OF WITHDRAWAL OF THE AGREEMENT.

4.4.  IN CASE THE AGREEMENT BETWEEN THE COMPANY AND THE CLIENT CONSISTS OF DIGITAL CONTENT OR GOODS MADE TO THE CONSUMER’S SPECIFICATIONS OR WHICH ARE CLEARLY PERSONALIZED, THEN ONCE THE PAYMENT FOR SUCH DIGITAL CONTENT OR GOODS IS MADE THE CLIENT AGREES AND PROVIDES A CONSENT TO BEGIN THE PERFORMANCE OF THIS CONTRACT. CLIENT CONFIRMS THAT ONCE HE RECEIVES THE DIGITAL CONTENT OR ONCE THE COMPANY PRODUCES THE GOODS IT WILL BE CONSIDERED THAT THE CLIENT WILL NO LONGER HAVE A RIGHT OF WITHDRAWAL. 

THE COMPANY SHALL STORE THE COPY OF DIGITAL CONTENT (E-BOOK) FOR 3 MONTHS AFTER THE PURCHASE. THE CLIENT HAS TO DOWNLOAD THE COPY OF DIGITAL CONTENT (DIGITAL BOOK) TO ITS DEVICES. IF CLIENT LOSES THE DIGITAL CONTENT (E-BOOK) AFTER THE LINK IS EXPIRED, CLIENT HAS TO CONTACT COMPANY’S CUSTOMER SUPPORT TEAM BY E-MAIL [email protected]. 

4.5. The Company makes reasonable efforts to ensure that Services operate as intended, however such Services are dependent upon internet and other services and providers outside of the control of the Company. By using Company`s Services, the Client acknowledges that the Company cannot guarantee that Services will be uninterrupted, error free or that the information it contains will be entirely free from viruses, hackers, intrusions, unscheduled downtime or other failures. The Client expressly assumes the risk of using or downloading such Services.

4.6. From time to time and without prior notice to the Client, we may change, expand and improve the Services. We may also, at any time, cease to continue operating part or all of the Services or selectively disable certain aspects of the Services. Any modification or elimination of the Services will be done in our sole and absolute discretion and without an ongoing obligation or liability to the Client, and the Client use of the Services do not entitle the Client to the continued provision or availability of the Services.

4.7. The Client furthermore agrees that:

4.7.1 he/she shall not access Services (including for purchasing Goods) if he/she is under the age of 18;

4.7.2 The Client will deny access of Services to children under the age of 18. The Client accepts full responsibility for any unauthorized use of the Services by minors.

5. Payments

5.1. During the period of validity indicated in the Offer, the price for the Services being offered will not increase, except for price changes in VAT-tariffs.

5.2. The Client agrees to:

5.2.1. pay all additional costs, fees, charges, applicable taxes and other charges that can be incurred by the Client. 

5.2.2. purchase Services by using valid credit card or other allowed form of payment;

5.2.3. provide Company current, correct and comprehensive information as detailed in the purchase order form. If Company discovers or believes that any information provided by Client is not current, inaccurate or incomplete, Company reserves the right to refuse to confirm Client`s payment at their sole discretion and Client forfeits any right to refund paid amount.

5.3. After the Client is transferred to the third party payment service provider, the risk of loss or damages will pass to the Client and/or third party service. The Client’s online credit or debit card payments to the Company will be handled and processed by third party payment service provider and none of the sensitive data in relation to your payment will be stored on or used by the Company. The Company shall not be liable for any payment issues or other disputes that arise due to the third party payment services. The Company may change the third party payment service provider from time to time.

5.4. All prices and costs are in Euros unless otherwise indicated.

5.5. All Goods remain Company’s property until full payment is made. The price applicable is that set at the date on which you place your order. Payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents’ permission to buy from the Company.

5.6. All transfers conducted through the Company are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.


5.7. In order to ensure that Client does not experience an interruption or loss of Services, the Services might be offered on automatic renewal. 

5.7.1. EXCEPT FOR REASONS DESCRIBED BELOW IN THIS SECTION, AUTOMATIC RENEWAL AUTOMATICALLY RENEWS THE APPLICABLE SERVICE UPON EXPIRATION OF THE CURRENT TERM FOR A RENEWAL PERIOD EQUAL IN TIME TO THE MOST RECENT SERVICE PERIOD. For example, if Clients last service period is for one year, the renewal period will typically be for one year.

5.7.2. Unless Client cancels the subscription, Company will automatically renew the applicable service when it comes up for renewal and will take payment from the payment method associated with the Service in Client’s account. 

5.7.3. The Company may change the subscription plans and the price of the Services from time to time. Renewals will be charged at Company’s then-current rates ($75.78, $81.00, $84.90 → $119.94, $91.00, $95.88 → $129.99), which Client acknowledges and agrees may be higher or lower than the rates for the original service period. Limited time offers might be subject to different terms of automatic renewal. The price of our Services shown in the offers are valid only for the initial term of your Subscription. You’ll receive an email from us 30 days prior to the renewal of your subscription, along with the current renewal price. This excludes users with monthly or shorter subscriptions. If you decide not to continue with our services, you can cancel your subscription before the charge occurs by following cancelation procedure described in our T&C.

5.7.4. IF CLIENT DOES NOT WISH FOR SERVICE TO AUTOMATICALLY RENEW, he may elect to cancel the subscription at least 48 hours before the end of current period, in which case, the Services will be terminated upon expiration of the then current term, unless he manually renew the Services prior to that date.

5.7.5. If Client have purchased the subscription on Companies website, Client will not be able to control it through the Apple App Store or Google Play. Instead, Client may easily cancel the subscription by logging in to the Users Account on Companies website or contacting the support team by [email protected].

5.7.6. If Client have purchased the subscription through the Apple App Store or Google Play, client might cancel the subscription only through his Apple or Google Account. Client understands that deleting the app does not cancel the subscriptions.

5.8. From time to time the Company might offer the Special Deals which may contain additional terms and conditions applicable together with this Agreement.

5.8.1. The Company may offer the trials of paid subscriptions for the limited time at a special price or without payment (“Trial”). The Company will automatically begin charging the Client for the subscription on the first day following the end of the Trial on recurring basis of the interval what Company discloses in the Special Deal, chosen by the Client. If Client doesn’t want to be charged, he must cancel the subscription before the end of the Trial.



6. Return, Refund and Shipping Policy


6.1. Under the applicable legal acts, the Client has a right to change their mind and return delivered (received) goods within 14 (fourteen) days from the day of delivery. However, there are also some exceptions established by those legal acts, according to which, the right to return goods is not applicable for contracts regarding the supply of Digital content in case the provision of such Digital content has already commenced. Therefore, in case the Digital content is already provided to the Client as indicated in Section 4.4, the Client loses his/her right of withdrawal of the Agreement. Also, the right to return goods is not applicable for contracts regarding the supply of Goods made to the consumer’s specifications or clearly personalized. Therefore, in case the Company has already started to produce the Goods for the Client as indicated in Section 4.3 the Client loses his/her right of withdrawal of the Agreement as the Goods sold by the Company are made to the consumer’s specifications and/or are clearly personalized.

6.2. Refund for the Services. All prices and fees for Digital content and Services are not refundable unless otherwise expressly noted in this section below:

6.2.1. After the Digital content has already been provided to the Client as indicated in Section 4.2, the Client is entitled to get a refund for it from the Company only if the Client proves the product to be not as described or faulty. In such cases, Client must contact our customer support at [email protected] within 14 days upon purchase and provide detailed information proving Company’s product fault (with visual proof attached).

6.2.2. Once a refund is issued, Client no longer has the access to Company’s Services. All refunds are applied to the original method of payment. By purchasing the Services, Client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.

6.3. Refund for the Goods. All prices and fees for the Goods are not refundable unless otherwise expressly noted in this section below:

6.3.1. After the Goods have already been made to the Client, the Client is entitled to get a refund for it from the Company only if the Client proves the product to be not as described or faulty. In such cases, Client must contact our customer support at [email protected] within 14 days upon delivery and provide detailed information proving Company’s product fault (with visual proof attached).

6.3.2. All refunds are applied to the original method of payment. By purchasing the Services, Client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.


6.3. By purchasing Digital content and/or Goods, Client has confirmed that he has accepted these Rules, and by accepting these rules Client acknowledge that he hereby loses his right of withdrawal as indicated in clause 4.3.

6.4. By purchasing Digital content and/or Goods, Client has provided your consent to begin the performance of this contract (clause 4.4.) and the Company has fulfilled its obligation to provide him with such Digital content.

6.5. Considering the above mentioned, Client has explicitly waived his right of withdrawal during the 14 days period as all the preconditions stipulated in the applicable legislation where met.

6.6. If Client have purchased the Services and/or the Goods through the Apple App Store or Google Play for any questions and/or request regarding the refunds and the payment Users should contact the Apple App Store or Google Play Store users support.


6.7. The Company will not be responsible for the refund or reshipping the order to the other address if Client didn’t provide correct or full delivery or contact information (including delivery address, email address).

6.8. Shipping Policy: Our products can be shipped to US, Europe, Canada, Australia, Asia. Full list of countries that we offer shipping to may be found here: http://www.fedex.com/cm/contact/served-countries.html. 

6.8.1. We ship internationally via Fedex or UPS delivery services. Shipping fees vary depending on shipping address. Exact shipping fee is provided to the Client at the check-out page.  

6.8.2. If the Client ordered Goods in .pdf format, the Company will deliver it within 24 hours. If the Client ordered a Goods in hardcover book format, the delivery will take between 8-14 working days, estimated delivery depending on shipping address.

6.8.3. If the Client does not receive Goods within the estimated delivery time, Client must contact our customer support at [email protected]

6.9. The Client agrees and confirms, that deleting an account on the Mobile app does not imply any right to refunds. Since such account deletion is irrevocable, the Client undertakes to contact the Company in case of any inquiries before deleting an account on the Mobile app.




7. Intellectual Property Rights

7.1. As between Company and Client, all intellectual property rights, including but not limited to copyright, design rights, trademark rights, patent rights and any other proprietary rights in or to related to the Services and Services-related content are owned by the Company.

7.2. The Client is forbidden to reproduce, publish Services including but not limited to Digital content supplied and/or provided by the Company in whole or in part without Company`s prior written consent.

7.3. The Client hereby grants to the Company a perpetual, irrevocable, worldwide, fully paid-up and royalty-free, non-exclusive license, including the right to sublicense (through multiple tiers) and assign to third parties, to reproduce, distribute, perform and display (publicly or otherwise), create derivative works of, adapt, modify and otherwise use, analyze and exploit in any way now known or in the future discovered, his/her User Content (except for User Trademarks) as well as all modified and derivative works thereof. To the extent permitted by applicable laws, the Client hereby waives any moral rights he/she may have in any User Content. “User Content” means any User Trademarks, communications, images, writings, creative works, sounds, and all the material, data, and information, that the Client uploads, transmits or submits through the Services, or that other users upload or transmit. By uploading, transmitting or submitting any User Content, the Client affirms, represents and warrants that such User Content and its uploading, transmission or submission is (a) accurate and not confidential; (b) not in violation of any applicable laws, contractual restrictions or other third-party rights, and that the Client has permission from any third party whose personal information or intellectual property is comprised or embodied in the User Content; and (c) free of viruses, adware, spyware, worms or other malicious code.

7.4. No part of this Agreement is or should be interpreted as a transfer of intellectual property rights in relation to the Services or Services-related content, except as expressly set forth in Section 8.1 below.

8. Use of Digital content

8.1. All intellectual property rights specified in Article 7.1 and relating to Digital content are owned by the Company. Digital content is licensed pursuant to this Section 8 and is not sold. The Client will only be granted a limited, revocable, non-exclusive, non-transferable and non-sublicensable license, subject to the terms and conditions of this Agreement, to use (solely for the Client’s individual use) any Digital content provided by Company to the Client.

8.2. The term of this license shall be for a term of 5 years from the date of the Client receiving the applicable Digital content, unless earlier suspended or terminated in accordance with this Agreement.

8.3. Unless expressly otherwise provided, the Client must not use any Digital content except for personal, non-commercial purposes.

8.4. The Client must not edit, reproduce, transmit or lend the Digital content or make it available to any third parties or use it to perform any other acts which extend beyond the scope of the license provided in this Section 8 by the Company.

8.5. The Company may impose restrictions on the scope of the license or the number of devices or types of devices on which Digital content can be used.

8.6. If the Client violates this Section 8, the Company may suspend access to the relevant Digital content, without limiting any of Company’s rights or remedies under this Agreement or applicable law, including Company’s right to recover from the Client the loss suffered as a result of or in connection with the infringement including any expenses incurred.

9. Sale of Digital Content Prohibited

9.1. The Client is prohibited from selling, offering for sale, sharing, renting out or lending Digital content, or copies of Digital content.

10. Privacy Policy

10.1. The processing of Client’s personal data is governed by the Privacy Policy. It is recommended for the Client to print and keep a copy of the Privacy Policy together with this Agreement.

11. Liability

11.1. A party shall be released from responsibility for non-fulfilment of the Agreement if it proves that this Agreement was not fulfilled due to force majeure. In particular, the Company shall not be liable for any losses caused by force majeure, riot, war or natural events or due to other occurrences for which the Company is not responsible (e.g. strike, lock-out, traffic hold-ups, administrative acts of domestic or foreign high authorities). The Client must provide written notification of the occurrence of force majeure, which prevents the fulfilment of this Agreement, within 30 calendar days from the date of the occurrence of these circumstances. The Company shall inform the Client about the occurrence of force majeure by e-mail or on the Website or Mobile app if possible.

11.2. The liability of the Company is limited to direct losses, unless otherwise provided under the applicable laws.

11.3. Due to the nature of Servicesand/or Goods that the Company provides and as the Company cannot control the Client’s adherence to the provided use instructions, the Company provides no warranty as to any results or outcomes coming from using Services and/or Goods.

11.4. Liable company: Perfect Wellness Solutions UAB is  an administrator of the Website or Mobile App and provider of the Services and the Goods, responsible for the managing subscription services and payments for Services and Goods, refunds and chargebacks. 

11.5. When using Services the Client may receive links to other websites or mobile apps that are not owned and/or controlled by the Company. These are provided “as is”. The Client acknowledges and agrees that the Company is not responsible for the operation of such links. Furthermore, the Company is not responsible or liable for any content, advertising, products or other materials that may be accessed through such links and therefore the Client agrees that the Company shall not be responsible or liable, directly or indirectly for any damage or loss caused or alleged to be caused by or in connection with use or reliance on any such content, services available on or through any such websites or mobile apps.


12. Medical disclaimer

12.1. BEFORE TRYING MEAL PLAN AND/OR GOODS BY THE COMPANY, THE CLIENT HEALTH SHOULD BE EVALUATED BY HIS/HER HEALTHCARE SERVICE PROVIDER OR HE/SHE SHOULD CONSULT WITH HEALTHCARE SERVICE PROVIDER.

12.2. The Company clearly state that it is not a medical organisation and cannot give the Client any medical advice, diagnosis or assistance. Nothing within Services by the Company is associated with, should be taken or understood as medical advice or assistance nor should it be interpreted in substitution for any medical advice or assistance, or used, referred to instead of seeking appropriate medical advice or assistance from health care providers. The Client is solely responsible for evaluating and assessing his own health. 

12.3. The Company encourage the Client to seek appropriate medical advice or assistance before using Company`s Services.

12.4. The Client should not disregard medical advice or delay visiting a medical professional because of something Client read on the Companies website or Mobile app, or on other Companies communication channels.


13. Eligibility

13.1. The Services are available only to individuals that can form legally binding contracts under EU law therefore the Client confirms that he/she is at least 18 years old. If the Client is accessing Services on behalf of a person who is not 18 years old, the Client confirms that he/she is that person legal guardian and is responsible for that person`s compliance with these T&Cs and will indemnify Company for any losses or damages that Company will suffer as a consequence of failing to comply with these T&Cs.



14. Validity and Termination

14.1. This Agreement is effective after the Client accepts and electronically expresses his/her consent to comply with them, and they shall remain in effect until terminated in accordance with the following section.

14.2. The Company may terminate the relationship with the Client at any time in the following cases: (1) the Client does not agree with the Agreement; (2) the Client commits any breach of the Agreement; (3) the Client does not provide information requested by the Company and/or provides incorrect and/or incomprehensive information. Notwithstanding the foregoing, statutory termination rights shall not be affected.


15. Changes to Agreement

15.1. This Agreement, Privacy Policy and any additional terms and conditions that may apply are subject to change. The Company reserves the right to modify and update the Agreement from time to time and such changes shall be effective immediately upon posting to the Company’s Website or Mobile App.

15.2. All amended Agreement, Privacy Policy and any additional terms and conditions will be posted online. The Company may give notice to the Client of any upcoming changes by sending an email to the primary email address provided by the Client, or notifying through the Website or Mobile app.

15.3. The Client understands and agrees that any continued use and access to the Services after any posted updates of the Agreement, means that Client voluntary agrees to be bound by this Agreement. If Client does not agree to be bound by the updated Agreement, he/she should not use (or continue to use) the Services.

16. Communication

16.1. In general, the Company prefers communication by e-mail. By accepting this Agreement, the Client accepts communication by e-mail. For this purpose, the Client is requested to have a valid e-mail address and provide it when filling required information as stipulated in Section 3.2. The Company may publish information related to this Agreement or Services on the Website or Mobile app as well. The Client should check his/her e-mail messages as well as information provided on the Website or the Mobile app regularly and frequently. E-mails may contain links to further information and documents. When contacting you by phone, SMS/text messages from us will be received through your wireless provider to the mobile number you provided. SMS/text messages may be sent using an automatic telephone dialing system or other technology. Message frequency varies. Message and data rates may apply.

16.2. Where applicable laws require provision of information on a durable medium, the Company will either send the Client an email with an attachment or send the Client a notification referring to the Website with download function to retain such information and documents permanently for future reference. It is the Client’s responsibility requested to keep copies of all communications from the Company.

16.3. The Client may request a copy of this Agreement or any other contractual document by contacting [email protected].

16.4. The communication with the Client will be made in English, unless the Company and the Client agree to communicate in another language.

16.5. The Client may contact us at any time by sending a message to [email protected].



17. Complaints

17.1. Any complaints in relation to the Company, subscriptions, refunds, chargebacks and the Services and/or Goods provided to the Client should be addressed to the Company Perfect Wellness Solutions UAB by contacting [email protected]

17.2. By submitting a complaint, the Client should clearly indicate that a complaint is submitted and specify the grounds and circumstances concerning the complaint. The Company will send to the Client a complaint acknowledgement to the e-mail address from the complaint has been received. We will consider the complaint and respond to the Client within 14 calendar days since the day of receipt of a relevant complaint. 

17.3. Client’s requests (complaints) shall be analysed by the Company free of charge.

17.4. If Company’s response to the Client’s complaint does not satisfy the Client or no answer has been provided thereto, the Client has the right to file claim with the regulatory institutions or courts.



18. Miscellaneous

18.1. No person other than the Client shall have any rights under this Agreement.

18.2. Client may not assign any rights under this Agreement to any third party without the prior consent of the Company. The Company at its sole discretion may assign its rights and obligations under this Agreement in full or in part to any third party.

18.3. Any dispute under this Agreement or otherwise in connection with the Services shall be brought to the courts of Lithuania, except where prohibited by the applicable laws.

18.4. If any part of this Agreement is found by a court of competent jurisdiction to be invalid, unlawful or unenforceable then such part shall be severed from the remainder of the Agreement, which shall continue to be valid and enforceable to the fullest extent permitted by law.

18.5. By using or accessing the services, Client hereby acknowledges that he/she has read this agreement, understood it, and agrees to be bound by its terms and conditions.